Refund Policy

Thank you for shopping with us! We’re committed to providing high-quality digital content, and we want you to be completely satisfied with your purchase. Please read our refund policy carefully before making a purchase.

Digital Content and Refunds

Due to the nature of digital products (e.g., eBooks, software, courses, templates, audio files, etc.), all sales are final. Once your purchase is completed and the product has been delivered to you, we are unable to offer refunds, exchanges, or cancellations.

Exceptions

In certain circumstances, refunds may be considered if:

  • Technical Issues: If the digital product is defective, corrupted, or doesn’t function as described, please contact us within 7 days of purchase, and we will work to resolve the issue, either by providing a replacement or a refund.

  • Unauthorized Charges: If you notice any unauthorized transactions, please reach out to our support team immediately for investigation.

  • Accidental Purchases: In cases of accidental or duplicate purchases, please contact us within 48 hours of purchase, and we will consider issuing a refund.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to [nohasamy_photography@outlook.com] with your order number and details of the issue.
  2. Explain the Problem: Provide a brief description of the problem (e.g., issues with download, broken files, or technical errors).
  3. Resolution: Our support team will get back to you within 1–2 business days to resolve the issue or to provide further instructions.

Non-Refundable Products

Certain products may be marked as “non-refundable” at the time of purchase. Please review product details carefully before purchasing.

Charges for Refunds

If a refund is granted, any applicable transaction fees (such as processing or gateway fees) may be deducted from the total refund amount.

Changes to This Policy

We reserve the right to update or modify our refund policy at any time. Any changes will be posted on this page, and the new policy will apply to all future purchases.